At Crooss Shop, we prioritize the security of your transactions. This Payment Policy explains the accepted methods and billing process for orders placed on https://croossshop.it.com.

Accepted Payment Methods
We currently accept the following payment options:

  • Credit/Debit Cards: Visa and MasterCard.
  • Digital Wallet: PayPal.

We may add additional payment methods in the future, which will be displayed at checkout.

Currency and Pricing
All transactions are processed in United States Dollars (USD). The total amount shown at checkout includes the product price plus any applicable sales tax, as determined by your shipping address. Since we provide free standard shipping on all orders, no additional shipping fees will be added.

Payment Authorization and Capture
When you place an order, your payment method will be authorized immediately. The actual charge (capture) occurs when your order is prepared for shipment. If an item is canceled or backordered, we will only capture the amount for the shipped items. For PayPal orders, payment is usually processed at the time the order is placed, subject to PayPal’s policies.

Billing Information
To prevent fraud, the billing address you provide must match the billing address registered with your card issuer or PayPal account. We reserve the right to cancel or hold an order if we cannot verify billing information. You may be asked to provide additional verification documents.

Transaction Security
Our Site uses Secure Sockets Layer (SSL) encryption technology to ensure your payment details are transmitted securely. We do not store full credit card numbers on our servers. All payment data is handled directly by our PCI-DSS compliant payment processors.

Refunds
Refunds for returned items are issued to the original method of payment. Once a return is approved, the refund is initiated within 1-2 business days. The time it takes to appear on your statement depends on your financial institution (typically 7-10 business days). For more details, please refer to our Return & Refund Policy.

Disputed Charges
If you believe there is an error or unauthorized charge on your account, please contact us immediately at info@croossshop.it.com before initiating a chargeback with your bank. We will investigate and resolve the issue promptly.

Contact
For any payment-related questions, reach out to us at info@croossshop.it.com or +1 310-508-0776 during our business hours.